This website is operated by Papetal™ (ABN 31 942 299 089). By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bounded by the following terms and conditions, which apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and our third-parties.

Section 1 – General Terms

1.1 You acknowledge and agree that:

a. all Papetal™ products sold on this website are handmade, therefore variations in size, colour and texture are expected and must not be considered defects;

b. all pictures and images of Goods displayed are for illustrative purposes only;

c. any accessory featured with the Goods is for illustrative purposes only.

1.2 You acknowledge that all Goods purchased under these Terms are intended for personal non-commercial use only and will not be re-sold.

1.3 You agree not to produce, duplicate copy, sell, resell and/or exploit any portion of the service, without written permission by us.

1.4 You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

1.5 We reserve the right to refuse service to anyone for any reason at any time. In the event that we make a change to or cancel an order, we may attempt to notify you using the personal information you provided. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors not authorised by Papetal™.

1.6 The information you provide to us, may be transferred and stored by our third-parties and governed by their terms and conditions, as well as their privacy statements.

1.7 Papetal™ reserves the right not to honour any incorrect offers represented on the Website made by genuine human or system error. Where your Order is affected by an error on the Website (for example, in a description, an image, Price or otherwise), we will reject that part of the Order affected by the error. You will be refunded the value of that part of your Order affected by the error, and Papetal™ will fulfil the remainder of your Order. If you are not satisfied with the partial fulfilment of your Order, you can return your Order to us under the Returns Policy.

1.8 We reserve the right to change prices, modify and discontinue our products and services at any time and without notice.

Section 2 – Liability

2.1 In no case shall Papetal™, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Our liability shall be limited to the maximum extent permitted by law.

2.2 We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from this website is free of viruses or anything else (such as worms or trojan horses) that may interfere with or damage the operations of your computer systems. We do not warrant that your access to the website will be uninterrupted or error free or that any defects will be corrected.

Section 3 – Intellectual Property

3.1 Reproduction of parts or complete design of Papetal™ products is prohibited unless written authorisation has been provided by Papetal™.

3.2 Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 or any other applicable legislation throughout the world, you may not, in any form or by any means: adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services obtained from any part of this website without our written permission.

Section 4 – Price and Payment

4.1 When you place an Order, we will charge you and you agree to pay the Price and any applicable Delivery Fee.

4.2 All Prices are in Australian Dollars, GST is not applicable.

4.3 Papetal™ reserves the right to change or alter Prices without notice to you. If you have already submitted an Order at a particular Price, we will supply your Goods at that Price (unless your Order is affected by a pricing error, in which case clause 1.7 will apply).

4.4 In paying or attempting to pay for Goods, you agree that you have not engaged in any fraudulent conduct or contravened any Law.

4.5 Payment methods are specified on the Website at the time you place your Order. They may include credit card and PayPal.

4.6 Any payment for an Order must be cleared by Papetal™ before Goods are dispatched. If your payment cannot be processed, your Order will be rejected and you will be notified of this on the Website. If a credit card payment cannot be processed you should contact your card issuer to try to resolve the problem, or use an alternative payment method in order to continue with your Order.

Section 5 – Packaging and Labelling

5.1 All products will be sent to you in the most suitable and environmentally-friendly packaging.

5.2 All warnings and care instructions should be followed strictly.

Section 6 – Delivery

Please click here for delivery options.

Section 7 – Returns Policy

Unless provided for under these Terms or as otherwise agreed by Papetal™, no cancellations or changes to Orders will be accepted, and the Goods will be delivered to the Delivery Address in an Order. You should carefully check that your Order is accurate before you submit it. You will, however, be able to return Goods under the Returns Policy.

Section 8 – Third Party Links

8.1 Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

8.2 We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 9 – User Comments and Feedback

We reserve the right, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

Section 10 – Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.